Rescue and care

A black and white dog lies on the floor with dirt covering their nose, eyes and fur. A male team member crouches next to them with a hand on their head.

TOLFA responds to all of your calls for help

TOLFA’s Rescue and care project responds to thousands of emergency calls for help every year.  As a member of the public, finding an ownerless puppy that is collapsed from sickness or a street cow bleeding to death from an injury can be extremely distressing.  In our locality, all it takes is a call to our Rescue Helpline and TOLFA responds by sending one of its specialised animal ambulances to the area that the suffering animal was found.  Our staff are experienced in catching all kinds of street and abandoned animals in every situation that they may find themselves in.

If you have found a street animal in distress, please visit our Local services – Rescue to find out how to log a call for our ambulance service.

Our trained staff will make a decision about the animals condition.  If the condition is minor, the animal will be given an ‘on the spot’ street treatment and followed up on as necessary. If their illness or injury is of a more serious nature, we will transport and admit them to our TOLFA Animal Hospital for a longer course of veterinary treatment and care.

Back at the TOLFA Animal Hospital

The rescued animal will be assessed by one of our trained veterinary doctors and given emergency first aid treatment before being transferred to the appropriate small or large animal ward for the rest of their stay.

We aim to make all of our rescued animals time in hospital as comfortable and as stress free as possible. Our small animal and large animal treatment teams provide them with all the medical and surgical treatment they require, while our nurturing team make sure they receive all the love, care and rehabilitation to make a full recovery.

From rescue to release

When a street animal has finished their course of treatment and recovered, a decision will be made as to what happens next.  This will be one of three options and they will either be:

  • Released  (for animals that can manage back on the streets or have a caregiver)
  • Adopted  (for young animals that are too small to manage on their own and don’t have a caregiver)
  • Sheltered  (kept at our sanctuary because they are too disabled to manage life back on the streets)